Returns & Exchanges
At Clobug, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.
- 3.Drop Off Locally
Take your package to any authorized carrier location or schedule a free pickup to begin the transit process back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.